I don't want to rent long term, can I just do a motnthly rental of an instrument?
We only offer a rent to own program, but at these low rates you are able to rent for as little as one month. There is no obligation to buy. So why not give it a try?
When my child is finished witht the instrument, can I just leave it at the school?
Please give us a call at our store 828-456-4880 if you need to make arrangements to have your instrument picked up from the school. We can often arrange a convenient pick up arrangment. Ultimately it is your responsibility to make sure the instrument gets back to us or to Music and Arts Centers so that your payments can stop. Don't depend on your school or teacher to make these arrangements for you.
I went online and reserved my instrument. Now what so I do?
If you chose deliver to home, an instrument will be shipped from a M&A warehouse directly to you. Otherwise, someone from Stone Cottage will call you and make pick-up at store or delivery to school arrangements. It will typically take anywhere from a few minutes to 2 days for your order to show up in our queue.
Can you explain how the payments will work?
When you reserve your instrument through the convenient online rental portal, and the order is approved, you will be charged the initial "reservation" fee. One month after that instrument is assigned to you the credit card you provided will be billed the the monthy rental fee including LDW and sales tax. This especially comes into play if you reserve an instrument for a future delivery. For example: you order in May for fall delivery in August. You will get charged the reservation fee in May and the first month's rent will be charged one month after delivery, in this example - in September.
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